1 Star User Review
My grandmother was only there a week and had to be taken to the ER. She is oxygen dependent and has a history of congestive heart failure. She had been telling the night nurses she can't breathe and they told her there was nothing they could do about it. When we arrived in the morning, her face and abdomen were extremely swollen. The nurse said she heard no fluid in her chest. We asked for an ambulance and after an hour, they finally arrived, which I know was not their fault. The facility moves very slow and was in no hurry to get her the care she needed. The EMS worker said she is full of fluid as soon as he put the stethoscope to her chest. Test results at the ER confirmed this of course. She also has a catheter and we had to point out to the nurse that the cap was left off, causing urine to be draining onto the carpet in her room. Many times throughout the week she was there, we would push the button for a nurse and it would be 30-45 minutes before we would see anyone. When she is released from the hospital, she will not be returning there.