1 Star User Review
This has got to be the WORST place I ever saw. The nurses' aides are hateful, rough, and have no compassion whatsoever . It is a horrible feeling to leave your loved one in this place and have them cry and tell you that their aide was so rough they had bruises. The nurse are non exsistent. They don't listen to your complaints and ignore you. The aides make fun of patients and deny them water and make you sit in a soiled adult diaper. Your belongings are constantly rifled through and rude comments are made about your clothes. You trust these people and they mentally abuse your loved one. They mock patients calling for help. This place should be turned in. It is really sad when a person has to take depression medicine because they are being made fun of constantly. Do not put your relative in this place!
Replies to This Review
To the person who said there mother is living independently, more power to her. First of all your missing the point there are facilities that handle certain medical disabilities more so then others. It truly depends on the medical issue as to whether that person will be able to go home after therapy and be independent or not. Your mother was fortunate, between the push to discharge you because of insurance or the decision that therapy has gone as far as they could is a major player here. The skilled nursing side is going to do what they need to get by then you move to the assissted living side and try to figure out what they are assissting these patients with if you want your medicine on time thats about it. There is a minimal of non experienced and non-educated young people working that are going to do nothing to the bare minimum and for what you are paying and having to be there everyday might as well bring your loved ones home. The worst part is that you can never pin anyone down to get a answer . If your waiting to talk to their mysterious Social Workers you would have an easier chance to make an appointment with the pope. I wouldn't send my worst enemy there, they are a lot of talk but no one walks the walk. I could write for the next two hours as to why this facility should not be your choice unless you plan to pay dearly and live there everyday to take care of your family member because they will not I am trying to find a better solution as we speak so that I can remove my family member from this pathetic money pit.
to the negative reveiws .You family memebers have an obligation to check the place out befor you drop off your loved one . Southwestyern is not a dumping ground. One on one care is not provided in any nursing home.your one of many if your insurance or pocket could afford it you would have gone to the ritz for rehab. truth is if you did any research swnc is the best place in the area.i am not an employee. just a customer
I did take my loved one out in an ambulance. I have had many come to me saying this place almost killed their family member. And we did go to them with our problems and they would not help us. This place is a horrible slum that puts patients in bedrooms far away from nurses and I wouldn't take a dead bird to this facility. Many people I know have taken their relatives out of this slum.I hope they close it down.They would have killed my loved one if we wouldn't have intervened.Bed sores , weight loss, dehydration, bruises, and botched iv's in someones arm, that's what we got from this dump. Friendly nurses??? They hide behind their desk and won't even help patients falling out of their chairs. Whoever wrote the 5 star review no doubt is an employee of this prison hoping to keep their job.where where the friendly staff when a woman had to run and get them because her husband was having a seizure. If this place is so great why are people pulling their relatives out of here and why are patients in the obituaries. If you want proof of what happened I can provide emergency room bills of the damage this place did.
I just posted a review on Southwestern Nursing Center and I happened to stumble across your review. I couldn't disagree with you more. My experience with this facility is the exact opposite of yours. I had a very positive experience at the facility. The staff was very friendly and attentive and the therapy department rehabed my Mother and she is back home living independently. I find it very hard to believe that all of these comments you posted are true based on my experience. And if they were true, all I can say is shame on you for keeping your loved one in such a deplorable living situation based on your perception. If I had a loved one and they were treated this way, I wouldn't hesitate to pull them out! All I would have to see is my loved one mocked and it wouldn't happen again!