The average user rating for nursing homes in Erie County, Pennsylvania is 3.3 out of 5 stars based on 24 ratings.
| 5 Star | 10 ratings | |
|---|---|---|
| 4 Star | 3 ratings | |
| 3 Star | 1 ratings | |
| 2 Star | 3 ratings | |
| 1 Star | 7 ratings |
Village at Luther Square, The Erie, Pennsylvania 16502
Do not use this place, very understaffed so the care that is needed isn't given. I feel sad for the patients who are there now. This place seems to make money by not hiring staff, using cheap products for patients and charge $8000 a month for a room that is even private.
Village at Luther Square, The Erie, Pennsylvania 16502
Unfortunately most nursing homes in this city are understaffed,nursing aids are overworked,underpayed,and frequently disrespected by their superiors. thank goodness the state of pennsylvania is finally investigating.
Walnut Creek Healthcare and Rehabilitation Center Erie, Pennsylvania 16506
Regarding telephones: First several times I called a patient, the phone did not work and the patient could hear me, but I could barely hear the patient, so I called the nurse's station and a nurse changed out the phone. I then called again, same result, a 2nd nurse again changed out the phone. I then called again and had to speak to a 3rd nurse who said, "well, that might be the best it is going to get," making NO EFFORT whatsoever to assist. I said, "you can hear me and I can hear you, so go down to that room and fix that telephone so that I get the same result. How long is it going to take?" She said, "10 minutes." I called exactly 10 minutes later and the issue had been resolved. In addition, the patient came home with about 20 items of clothing that were not theirs, and only about 3 items that were. Hmm. Other than that, no complaints except for the mushy pasta. Good PT.
Manchester Commons of Presbyterian Seniorcare Erie, Pennsylvania 16505
Unfortunately, there is a great deal of staff turnover at this Nursing Home. Quality care becomes a huge issue when the staff continuously changes or they continuely bring in medical staffing from outside nursing staffing agencies that aren't familiar with the residents or the permanent staff. Mistakes are more easily made, resident injuries are more common, and quality care decreases as has been in the case of my relative residing here. Social Services also severely lacks in this facility - sometimes speaking with the Social Services Worker here is like speaking to a wall.
Twinbrook Healthcare and Rehabilitation Center Erie, Pennsylvania 16511
My mom was at Twinbrook and I must say that she was treated wonderfully. Her nurses were wonderful and caring. I cannot list them all as I do not remember their names but every one of them were excellent. If I had one criticism, it would be the food. The menu options were not so good and I think the quality and presentation of the food were subpart. At times, it seemed like the food was just thrown onto the plate. Thank you twinbrook for all you did for my mom. She is doing better today becasue of you.
Twinbrook Healthcare and Rehabilitation Center Erie, Pennsylvania 16511
I was uncertain about placing my father at Twinbrook but becasue it is so close to home, I decided to do it. I am not an expert on Nursing Homes so I did not know what to expect during my father's stay, but I was pleasantly surprised. The staff was very nice and accomodating. The Nurse Aids were wonderful they worked so hard everyday. The therapy staff were amazing. My father and I owe them alot, in particular Ken. He was so understanding of my father's abilities and they worked together wonderfully. Thank you Ken!! I had the opportunity to meet alot of wonderful people and I am sorry I do not remember all their names. Gert helped me with the admission information and she explained everythig to me in detail to make sure I understood everything and I am thankful for that. If I had one criticism it would be that some of the "higher ups" do not seem very professional at times. I cannot remember names but the Social Worker did not seem overly pleasant and at times she seemed bothered when she had to "deal" with us. Overall, I am very thankful for everything Twinbrook did for my father. As of today, he is doing good and he is up and moving around and enjoying his life and that is the best gift of all!!!! Thank you Twinbrook!!
Twinbrook Healthcare and Rehabilitation Center Erie, Pennsylvania 16511
I heard some pretty negative information about Twinbrook and I had my reservations about send my mother there but I am glad that I did. My mom was treated excellent. The Nursing staff was wonderful to my mom. There was always someone there to answer my mother's and my questions. I spoke with the Director of Nursing on a few different occasions and she was very professional and delightful to speak with. My mom even thought the food was decent and she is not the easiest person to please in that area. When my mom was discharged, she was set up for everything she needed at home and I thank the staff for that!! If there was a criticism, I would say the lack of activities and the lack of variety of activities was a disappointment. I think there needs to be more activites on the units instead of in the activities area all the time. Thank you Twinbrook for taking great care of my mom and returning her back home with us!!!
Twinbrook Healthcare and Rehabilitation Center Erie, Pennsylvania 16511
I would not hesitate to reccomned this place to anyone. My dad was treated wonderfully and if he needs skilled care, I am sending him back to Twinbrook. The Administrator is such a nice woman and I can see how she REALLY cares about her building. (I am assuming she is the one in charge.) The employees seem to be treated very good as they were getting some sort of gift, which they all seemed to enjoy. Twinbrook is a fine facility and I am very thankful for everything they did for my dad!!!
Twinbrook Healthcare and Rehabilitation Center Erie, Pennsylvania 16511
It is the worst place you could send anyone. My father has been injured twice there. The lawyer will be brought in. We even have witnesses to one of his injuries. If I could give a negative rating it would definitely get it.
Twinbrook Healthcare and Rehabilitation Center Erie, Pennsylvania 16511
I read the other reviews on here and I am not sure what experience they had. My mom was treated very well. She was cared for very well and I always recevied an answer to any question I had. The nurses were very nice, in particular, Cheri. She was always available to answer my questions. The Nurse Aides were very good to my mom and treated her with the dignity and respect that she deserves. The food was okay. It was hit or miss with what was on the menu. I also spoke with the Administrator (I forget her name) but she is a delightful person who answered my questions with ease. Upon her admission, I was explained, in detail, about the facility. I do not remember the gentleman's name, Craig or Chris, but he was very pleasant and treated me wonderfully. When mom was discharged, everyone was so friendly and the staff even gave her and me hugs before we left. I woud reccomend this facility to anyone.
Twinbrook Healthcare and Rehabilitation Center Erie, Pennsylvania 16511
the place is dirty the staff does not know how to tell the truth they are always lieing the food is not good ,they make my grandpa room with guys that all they do is scream so sleeping is a joke there ,they never take him outside or even walks my grandpa was never a person to stay in one place always moving now all he aloud to do is sit in his chair losing all hi muscles in his legs
Twinbrook Healthcare and Rehabilitation Center Erie, Pennsylvania 16511
when we came out for a meeting the staff was in a hurry to get us out of there when we had alot more questions. we're not informed of everything like we should be. the rooms aren't clean enough as i myself had to clean in the room. my brother-in-law wasn't taken care of like he should have been and the food isn't very good either. when needed to go tot he bathroom it takes them to long to get him in there. also we want to know why he has to be here this long when he could have physical therapy down by his own home. we have had to spend a great amount of money for gas and also my brother-in-law was always hungry so we'f bring him in food. i myself wouldn't recommend this to anyone to be here. we weren't told either that he could come home on a weekend or be taken somewhere forawhile. the phone lines are horrible out here as the phones are all on one line. this facility needs to get upgraded better for the cost of being here.
Village at Luther Square, The Erie, Pennsylvania 16502
This nursing home is one of the worst in Erie. The nursing staff is over worked and under paid. The administration staff does nothing to help the staff. All this nursing home is good for is saving money by never having enough staff. 15-20 residents to take care of for one person is unacceptable. It may not look like that on paper but it is how they staff. Also most of the residents who are admitted into the nursing home have to many needs and the home can not efficiently provide for those needs.