The average user rating for nursing homes in Chesterfield, Missouri is 2.5 out of 5 stars based on 9 ratings.
| 5 Star | 1 ratings | |
|---|---|---|
| 4 Star | 1 ratings | |
| 3 Star | 2 ratings | |
| 2 Star | 0 ratings | |
| 1 Star | 5 ratings |
Mason Pointe Care Center Chesterfield, Missouri 63017
Do not place your loved one here unless you can be there a good part of the day every single day. The insurance case worker and social workers are the least helpful and compassionate people I have ever dealt with.
Surrey Place St Lukes Hospital Skilled Nursing Chesterfield, Missouri 63017
Staffing is a constant issue that appears to be a problem throughout the entire facility. The nursing staff appears to be very caring however there doesn't seem to be support from management. Very clean facility. Activities are OK. Rehab is so so. Food is good however service is slow.
Delmar Gardens of Chesterfield Chesterfield, Missouri 63017
Positive: Clean appearance in building and dining areas. Excellent rehab care. Most, not all, of the staff is attentive and caring to residents. When we had a complaint, management listened and acted upon it.
Negative: 25 - 40 minute waits for an aid after the call button was pressed. On numerous occasions, after changing a resident's dirty diaper, it was either placed on the person's bed, linens, next to the pillow or tossed on the carpeted floor…not in the trashcan! Same for the dirty wipes and gloves. Disgusting! Sometimes scheduled shower days for the resident were ignored. Very short-staffed at night and on the weekends.
Westchester House, The Chesterfield, Missouri 63017
During their most recent inspection, Westchester House was given 3 "G" ratings - which means that in at least those 3 areas, Westchester House put residents in immediate jeopardy. That's about as bad as it gets in Missouri inspections of nursing homes!
Westchester House, The Chesterfield, Missouri 63017
My father is a heart patient and the food offered is only food, no nutritional value…for example: ..white bread with processed cheese food and potato chips with chocolate ice cream for dinner. I have also seen chili mac with grease oozing out, or an option of fried chicken strips, and white bread with meat and a potato salad with an iridescent yellow thick sauce. I am not sure what these foods will do to support the recovering organs in one's body. It breaks my heart to see some of the overweight patients subject to these choices as well. Also, some of the staff is negligent and curt. I asked the nurse a question regarding my father's whereabouts and she said I could not find out where he was without any eye contact.
I flew into town to visit and was shocked. I also called ahead to meet with the nutritionist and my father in person and was told she would be there until 5pm. I arrived at 345 and she was gone for the day. I was told a nurse would come by the room to discuss the nutrition and this was never the case. I would never send anyone that you care for to this place.
Delmar Gardens of Chesterfield Chesterfield, Missouri 63017
I an SO impressed with this facility. My mother has been there since the first of January. I have no complaints. She is treated with respect and kindness, frequently being addressed by her first name. It is clean, bright and cheery. There are many stimulting activities. The staff is always accomodating and very pleasant. I rest easier at night, knowing that my mother is in this facility.
Carol Weaver
Westchester House, The Chesterfield, Missouri 63017
Night staff is horrible. Some of the nursing staff have very bad bed side manners. They changed name to Springbridge. Refused pain pills to patient that was recovering from surgery. Do not listen to patient only concerned about completing rehab schedule. Expects patients to rehab too quickly with rigid schedule of physical therapy. The directors do not appear to be aware of miscues that occur with the staff on a day to day basis. The doctor only visits once per weeek. I do not recommend this faciility.