| 5 Star | 12 ratings | |
|---|---|---|
| 4 Star | 5 ratings | |
| 3 Star | 3 ratings | |
| 2 Star | 1 ratings | |
| 1 Star | 14 ratings |
Garden Terrace at Overland Park Overland Park, Kansas 66214
Under staffed, terrible executive management, will not address the issues in the facility and works to cover up. Staff is low grade when it comes to caring for residents…. let them just sit around staring at the tv.
Delmar Gardens of Overland Park Overland Park, Kansas 66210
My mother in law was a patient on the rehab hall at Delmar Gardens of OP and she recieved the most horrible care there. It took then over an hour to answer her call light and the cna's were hateful and rude! When I complained to the so call administrator I was told something would be done but nothing ever happened and my mother in law actually got treated worse so we found her a new place to finish her rehab. I would not recommend this place to anyone! I spoke to other families there that were extremely unhappy with the care their lived ones got.
Pinnacle Ridge Nursing & Rehab Center Olathe, Kansas 66062
Sure, there are prettier and nicer looking places out there, but for the 3 months my dad has been at Pinnacle Ridge, I give them an A+. He is in the (locked down) memory unit, and while it can get a little disconcerting at times, what with 20+ seniors being confused, scared, argumentative, etc., the quality of care is excellent. They are gentle with dad, patient, and encouraging and supportive with his therapy. All the staff wear headphones with speakers, so that no one has to go looking for a cna or nurse - ring the buzzer and the central station is immediately in contact with one and they are there asap. Like I said, it may not be the prettiest of places, but it sure has fabulous care, and when it comes to my dad, that is first and foremost with me
Garden Terrace at Overland Park Overland Park, Kansas 66214
Terrible facility! The nursing staff is completely incompetent and take zero responsibility for their actions. I was an employee of the laboratory they hire for ordered lab testing and let me tell you the policies are not only unethical- they are illegal.
They have a "no refusal" policy when it comes to lab testing. This means if a resident (with OR without) dementia refuses venipuncture for whatever reason- a member of the nursing staff has to hold them down against their will to obtain a specimen. As a lab employee I found this to be horrific and this is the first time I have ever seen a policy like this.
As if this weren't enough. They do not adhere to OSHA rules and regulations- the night nurse Angie was walking around the floors in bare feet and sleeping on more than one occasion.
Do NOT put anyone you love in this home. I wouldn't put my worst enemy in this home.
Brookdale Rosehill Shawnee, Kansas 66216
1. Bedspread pulled up over wet sheets so that they don't have to be changed.
2.Wet shirt from being tucked in and told that the shirt is not wet to change.
3.Patient sent to hospital by sweet life, not to preferred hospital. Gone only over weekend and had no further contact with Sweet Life, they had no idea what was going on. Monday went to Sweet Life and found out that patients clothes had been taken from the room and "stored" in the basement.
***Not enough space to discuss the therapy and practices of this place that was anything but sweet. Happy day when we left.
Garden Terrace at Overland Park Overland Park, Kansas 66214
Worse Place every the management is the worst. It need to be put under new management. The nursing home smells like pee. The workers are on there phones. NEVER GOING THERE
Garden Terrace at Overland Park Overland Park, Kansas 66214
My mother was a resident at Garden Terrace for several years until she passed away this week. The staff was beyond outstanding in how they loved my mother and took care of her. They were prompt to call me if there was a problem or concern. They were very patient with my very hard to handle mother. I would show up at various times of the day and night and I was always pleased with my mother's situation. They were fantastic when we went through the death process. Many people came in to love on my mom, kiss her, encourage her and me during her last 24 hours. What a blessing to me and my family.
Pinnacle Ridge Nursing & Rehab Center Olathe, Kansas 66062
Just want to give Pinnacle Ridge kuddos for the wonderful improvements that have been made. The home has been remodeled and is so cozy now . The management team is very understanding and caring. The nursing staff does a great job with the residents and they are happy to call this place home. My mom is very content and loves it here and if shes happy Im happy. Mom is even impressed with the meals states she loves to go to meals. Just keep up the good job your the best!!!!!
Pinnacle Ridge Nursing & Rehab Center Olathe, Kansas 66062
the atmosphere is pleasant, the care is excellent, the staff are capable as well as nice. my experience at pr was great!
Garden Terrace at Overland Park Overland Park, Kansas 66214
Garden Terrace has been a wonderful home for my mother over the past 3 years. They provide a home atmosphere whereas many nursing homes have the feel of an institution. The hallways are arranged into neighborhoods where one nurse is in charge of that neighborhood. Many of the rooms look out onto colorful gardens.
Many of the staff have been there for many years, lending the added advantage of stability to the residents. The building is older and the decor is in need of refreshing, so if you are looking for that this is not the home for you. There have been promises of rehabilitating the building for many years, but so far it just hasn't happened.
What Garden Terrace does offer is a staff of musical therapists that regularly sing to the residents, either by entertaining large groups of them, or in small groups of exercise and music. Occasionally, one of the staff will make the rounds and sing to individuals in their rooms, too. Activities of musical performances , painting classes conducted by an art therapist, prayer meetings, church and mass, ice cream socials, and bingo games scheduled for the residents almost daily. The facility has an excellent staff of therapists who work with skilled nursing patients. And a very nice advantage is that the facility has its own doctor, who is available much of the time. As well, there is a staff of social workers.
I have found the nursing staff and CNAs to range from extremely respectful in their care for residents to aloof and hurried. The laundry cannot always be trusted to get the clothes back in good condition. I have often found stains that were not there before. The food is also lacking in taste and wholesomeness. Very seldom do I see fresh fruits or fresh vegetables be a part of the menu. Pasta is a of staple. And if you are truly concerned about your loved one, you really have to take charge of his or her care, because the staff cannot give the personal attention that a family member can.
Overall, what the facility offers outweighs the deficiencies, and does take Medicaid and Medicare patients. I would recommend anyone take a look at it.
Pinnacle Ridge Nursing & Rehab Center Olathe, Kansas 66062
My father has be placed at Pinnacle Ridge .He has Huntington disease.I feel he is doing wonderful there.Ithink the staff has be very nice and helpful. I go to see my father on any given day and time . I find the place to always be clean and cheerful.Pinnacle Ridge is going threw some remodling and truly has transformed into a beautiful place to be.I feel the staff is wonderful and goes out of there way to help my father and his needs as well as how helpful they were to me in the process of placement for my father. All Thanks to the staff and the special people it takes to do the jobs they do . Many,Many Thanks! M.F.
Garden Terrace at Overland Park Overland Park, Kansas 66214
Garden Terrace staff is the most caring and I am so greatful for all they have done for my family.
Pinnacle Ridge Nursing & Rehab Center Olathe, Kansas 66062
They took great care of my grand mother. Very caring family type smaller home.
Brookdale Rosehill Shawnee, Kansas 66216
I appreciate most of staff, though can change and in 8/2011 was short-staffed; my mother there twice now. Both times a bit different in quality, but still far better than any other place. I wish the price was not so high so we could keep her there. She loved the routine (Alzheimer's). Need continuing education on dementia.
Garden Terrace at Overland Park Overland Park, Kansas 66214
My brother in law has been a resident since April 13th of this year and I cannot tell you what wonderful care he receives. My family has been in health care most of our adult lives and I can tell you, the unit he is on is so kind and caring that we feel good knowing we leave him in loving hands at the end of each day. It must be so difficult dealing with people day in and day out who for the most part cannot communicate and find it difficult to tell their care givers what their needs are and the patience shown to my brother in law is above and beyond. I appreciate Garden Terrace very much.
Garden Terrace at Overland Park Overland Park, Kansas 66214
this is not a good place to take your loved ones for care. The nurses there treat the residents like shit I really cant believe their is still like this. The place is full of liars,people who bad mouth other people, not a fair place to work at and I wouldn't recommend anyone to put their grandmother or mother in that nursing facility. I been working there as a laundry aide and seen so much go on. Ive seen how the cnas have neglected residents how they put them down, how they degrade them. THe food is awful and the rooms are not so clean. There is housekeepers who dont even do their job right.
Brookdale Rosehill Shawnee, Kansas 66216
some good staff, but many uncaring staff. extremely high turnover. inaccurate dispensing of medications.
Pinnacle Ridge Nursing & Rehab Center Olathe, Kansas 66062
This place is horrible only half of the nursing staff cares for the residents and the admin staff suck at everything they do personally I think that they need to shut this place down
Pinnacle Ridge Nursing & Rehab Center Olathe, Kansas 66062
love this place. My mom is 93 yrs old. and has been living here for 3 years. It is a very professional place but has not lost the home feeling. I have found the administration to be very caring and interested in everyone. I have visited during the day and even late at night and the quality of care is the same. When looking for a place for my mom I went to every facility between Shawnee and Gardner and this was my favorite. Keep in mind that many facilities change in a course of 6 months or so. I have found this one to keep upgrading instead of going down.