Review of Grove at the Lake,The

1 Star User Review

Patient not able to move has food left on a tray 2 feet away from her. No one came in to move the food to her or help her eat. She rang for a nurse for pain medication. She in extreme pain. no one answered her call. Visitor rang for nurse but no assistance. Had to go out and complain that it was over 40 minutes and no reply to patient. Only after getting angry and complaining did a nurse come in. I don't know where these rating come from but this place should get a 0 rating. Uncaring staff. Patients sit strapped to wheel chairs in the hall all day crying , screaming and are just ignored. This place has so many defiiencies. Too many to mention in one comment. Our loved one is being moved out of this place. Make sure you visit and observe what is going on here before admitting your loved one to this place.