1 Star User Review
Looks nice but that's about it! My Mother was there for months and I had nothing but trouble with them. One time I know for a fact it tool an can over 20 min.s to answer the call light. My Mother couldn't wait any longer so I had to try and help her into her wheelchair and into the bathroom but of course too late! As I was cleaning up the "mess" the can opened the bathroom door and when I asked " Does it always take over 20 min.s to answer a call?! I don't get paid to do this!" All she said was that there were only 2 of them on the floor..she was the aide in charge. Then hire more!!! My Mother was supposed to be in a chair more but all they have are little chairs in the room..when I asked about a recliner like they had in the Hosp. I was told " Well then nobody would want to leave then!" believe me, they would!!!! So needless to say, without a headrest one's neck would get sore so back in bed she'd have to go. They have no clocks in the rooms, have a closet but no hangers..took me over a week to get some. She had been taken downstairs for bingo and was left there!!!! She managed in the wheelchair to fight the elevator and get back to her room. Dead bug on the lobbyfloor so I asked the housekeeper to clean it up..she just smiled & said " I know, I know". I could go on but not worth my time