User Submitted Reviews

Mountain View Rehabilitation and Care Center Marysville, Washington 98270

Great place!! Took my family member here and they provided great care. I was so happy with the communication and how everything ended up working out smoothly.

Marysville Care Center Marysville, Washington 98270

Only put one star. Otherwise review would not be put up. I am not blowing any of this up, out of proportion, at all. It's all real and true facts. Have the charts to prove. Friend of family was brought to the Marysville nursing / Rehab Center within two weeks she has three cracked ribs and a broken pelvis and it is ripped they never bothered to call 911 or bring her to the hospital she had bleeding around her heart bleeding in her lungs before she went to the Marysville rehab nursing home she was at Providence hospital she had none of these issues before she went there then she had to go back to the hospital because of the situation at the rehab nursing home and she died of blunt-force.. I am totally disgusted and pissed and hurt that she had to go this way they said they don't use bed railings they don't use any kind of alarm on the bed nothing so how long was she on the floor they said that she fell out of the bed 3 times that's how she got all these broken bones this isn't Nursing Facility seriously. And why they did not call 911. Who knows. This is to do with the night shift. I am not letting this go !!!!!

Mountain View Rehabilitation and Care Center Marysville, Washington 98270

Feb 3rd 2014,Arrived with husband via ambulance after 4 days post op complete hip and socket replacement, 4th surgery due to horrific MVA. Was placed in a room with no outside phone line, and no cellphone reception. I am disabled so main way to keep in touch with hubby via phone. No dinner served, finally brought him a tuna sandwich about 7pm. Nurses' aide very rough and attempted to remove his surgical dressing with NO GLOVES ON. I stopped her. I went to use bathroom in patient room, filthy dirty, dust and dirt in sink and floating on toilet surface, garbage can overflowing and spilled on floor. Was told housekeeper gone for day, cleaning equip. locked up for night! Tried to get him moved, unable to coord. that till next morning. Our HMO paid their one day bill but made us pay for 2nd ambulance to a great place, Bethany at Silver Lake. I highly recommend that facility. 5 star treatment all the way. No bill ever sent by Mountain View for our $45 co-pay till I rec'd first letter dated Dec 14, 2014 advising payment was past due!!! Ridiculous! They won't waive that charge, even given the obvious patient health violations found. Operating manager, is NEVER avail. I've left him 4 phone messages, he's either on vacation, not in yet, or this p.m. on a conference call. There are good faith issues here, it's not the $45 that bothers me. How can any facility treat a patient like this post-op??

Marysville Care Center Marysville, Washington 98270

I reciently spent 6 weeks as a resident in the rehab wing of Marysville Care Center. When I first arrived I did not feel well and did not understand how things were done so I felt frustrated and trapped. However within a couple of days all my questions were answered in a way that was kind and I could understand. The staff was attentive and genuinely care about the residents. the staff, especially the CNA's work very hard, there are times when the residents seem extra needy and the CNA's have a difficult time keeping up, but they do their best and they do it with a smile even in high stress situations. The facility is very clean, there are no unpleasant odors. My needs were met with a smile and I felt well cared for. When the time comes that I need long term care I will go to Marysville Care Center. As with anything in life, it is what you make it, you can choose to focus on the negative or you can focus on the positive. I choose to focus on the positive, I was in a bad situation and needed help. Marysville Care Center helped me through it, there were difficult times and at times I got frustrated, but looking at the big picture my overall experience was good and I made a lot of friends.

Marysville Care Center Marysville, Washington 98270

this is the nicest facility thats available in Marysville I think……it doesn't smell and its clean!

Virginia