| 5 Star | 13 ratings | |
|---|---|---|
| 4 Star | 1 ratings | |
| 3 Star | 4 ratings | |
| 2 Star | 4 ratings | |
| 1 Star | 7 ratings |
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
Lake Bennett Health and Rehab is a great facility. The nurses are warm and friendly and takes great care of their patients. The Rehab team is excellent. I personally witnessed them at work not only with my family member but with the other patients. All the patients and family members that I interacted with while my mom was there were very happy with their care and progress they made in Rehab Dept. The Therapists are amazing!
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
My family picked Lake Bennett for my mother after knee surgery because at first glance it was a nice facility. It was an overall terrible choice. Within the 4weeks of her stay she developed an infection of her surgery incision site. I specifically watched the nurses attempt to change her dressings without washing there hands. As an advocate for my mothers health I would think nurses would know better. She developed a bed sore on her bottom because outside of 1 hour PT, the staff did not make her reposition. The CNA's barely spoke english and were very rude. The usual excuse for my mothers untimely blood sugar checks was because they where short staffed and only one nurse to 30 patients. It gets even worst when my mother tells me her roommate who hwd the tendency to wander fell out the bed. Nothing was done. The Cna just helped her back into bed. Later that day she complained of pain the nurse tells my mother she always complains of pain. Really!!! Were very glad it was only for a short term stay.
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
The doctors, nurses, activities directors are great but the management is very poor.
Ocoee Health Care Center Ocoee, Florida 34761
I am a volunteer in Ocoee Health Care. While at work one morning a couple days ago I noticed Something that I feel should be looked into. One of our younger CNAs, Ms. Destiny looked to have picked up a hypodermic needle (or part of one)and just throw it in the trash in the hallway. I, as a Volunteer felt a threat as to the person who may collect that bag. I also made a nurse aware of this issue.
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
Lake Bennett is a great facility. It is very clean and attractive. The staff is extremely friendly and caring. The Rehab dept. is amazing. The Therapists are really friendly and skilled. They took great care of my mom and got her walking again. Would highly recommend this facility to anyone who is looking for excellent care.
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
This is a beautiful facility that is cozy and warm. The Therapy Dept is excellent and has helped my family memebers tremendously. There are always staff available to assist. The dinning room was resturant style dinning and the food is good. Go and see for yourself. A satisfied customer.
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
The place REEKS of urine the moment you walk in the door and gets worse the further you move through the facility. We took my relative outside for some fresh are and endured it the second time we reentered the building. We are making a FORMAL complaint as a relative said they experience the same problem last week when they visited. Once may be unavoidable but over a two week period is inexcusiable. We will be looking for another facility immediately
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
i have been a patient 2 times first with below knee amputation the rehab got out of my wheelchair and steadily on one leg in 7 days. their skilled nursing staff will was excellent. that was in 2009.
2010 i had a stroke im in my early 50;s. again they worked with rehab daily and motivated me with the entire staff. please note thay if ever you have a problem the director of nursing takes care of it immediately. if i ever have to go to rehab i would go back without a 2nd thought. thank u lake bennett. sheila bates
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
I would not recommend this place to anyone!the cnas are very inconsiderate.they leave the patients in soiled diapers for long periods of time to where the patients get it on there clothes.they do not take them baths as needed.my family member that was there fell of the bed because of lack of attention and he had a monitor that would go off he if where to move but since they don't pay attention he fell.they rush them to eat,the nurses do there jobs but not there cnas the therapist are good to but with all the pros and cons I would not recommend this place
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
First Impression ? ? ? will wait and see. Have only visited once but will be returning periodically to check on family member. During first visit - plus side- staff was friendly, cheerful and helpful to patient and other patients in the public areas that I observed. Responded quickly to concerns and assured us that they would not reoccur Minus side observed therapist texting on cell phone (obviously not patient relateded based on comments made to others in the room and sharing of phone) while patient was present though not in any danger or discomfort. Just thought it was unprofessional and inappropriate and makes one wonder whether it is usual behavior and carries over to other areas. Time will tell.
Ocoee Health Care Center Ocoee, Florida 34761
To further the comment on the patient punched in the eye, yes, that is a correct statement, plus the patient was neglected and drug abused and was sent back to the hospital because of a so called, Urinary Tract Infection. The nurse at the hospital could not get a urine sample because he was so dehydrated. The patient went into Renal failure and passed away a few days later. Do not sent anyone to this place unless you have a death wish for them. And do not hire Morgan & Morgan as your representation in a lawsuit, they also let us down. Amen.
Sorry about the rating, but my computer would not allow me to erase all of the starts.
Ocoee Health Care Center Ocoee, Florida 34761
Don't send your family member, friend, or even dog here! My husb grandpa was there and one of the nursing assistants punched him in the eye and he is at the hospital with a brain hemorrhage!
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
Personally, as a nurse myself---at first, found this place very willing to help my mom with her rehab …as time went by, my mother ( who was there for rehab only) progressively worsened instead of improving…mom was there a little over 6 wks and in that time she went from someone who could do some things for herself to someone TOTALLY dependant. I brought my mom home this weekend and found that not only is she dependant on me BUT has broken skin areas on her coccyx…in other words the start of a decubitus ulcer.
Solaris Healthcare Lake Bennet Ocoee, Florida 34761
I especially loved the therapist Sean Calvo.