Inspection Results » Crossroads Care Center of Mayville

Health Inspection on January 25, 2018 ^[1]

1. Widespread: Immediate jeopardy to the resident health or safety

   • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected 2018-02-26)
   • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected 2018-02-26)

2. Pattern: Immediate jeopardy to the resident health or safety

   • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. (Corrected 2018-02-26)
   • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. (Corrected 2018-02-26)

3. Isolated: Actual harm that is not immediate jeopardy

   • Ensure each residentÂ’s drug regimen must be free from unnecessary drugs. (Corrected 2018-02-26)
   • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-02-26)
   • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-02-26)

4. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. (Corrected 2018-02-26)

5. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Observe each nurse aide's job performance and give regular training. (Corrected 2018-02-26)
   • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. (Corrected 2018-02-26)
   • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2018-02-26)
   • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2018-02-26)

6. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy

   • Ensure that the resident and his/her doctor meet face-to-face at all required visits. (Corrected 2018-02-26)
   • Ensure meals and snacks are served at times in accordance with residentÂ’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of schedu (Corrected 2018-02-26)
   • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-02-26)
   • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Corrected 2018-02-26)
   • Reasonably accommodate the needs and preferences of each resident. (Corrected 2018-02-26)
   • Provide care and assistance to perform activities of daily living for any resident who is unable. (Corrected 2018-02-26)
   • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2018-02-26)