Resident Complaints » Crossroads Care Center of Mayville

  1. Health Inspection on November 26, 2018 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-12-10)
    2. Widespread: No actual harm with potential for minimal harm
      • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. (Corrected 2018-12-10)

  2. Health Inspection on October 16, 2018 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide safe and appropriate respiratory care for a resident when needed. (Corrected 2018-11-26)
    2. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. (Corrected 2018-11-19)
      • Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. (Corrected 2018-11-19)
    3. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. (Corrected 2018-11-19)
    4. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Allow residents to self-administer drugs if determined clinically appropriate. (Corrected 2018-11-19)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-11-19)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-11-19)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

About Complaint Initiated Inspections How to File a Complaint


References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html