Review of Holton Manor

1 Star User Review

This is a very nice looking facility and they appear to be highly rated. However, we experienced poor communication, poor staff helpfulness, and poor quality and continuity of care from prior setting. Several members of the staff have a “tough luck” attitude and have been rude to us (family), our family and other patients in our presence when making requests, expressing concerns or complaints. I understand the complexity of handling many patients’ care at once; however, unfortunately, we have at the very least one concern that we try to address with staff each time we visit which is every day.