1 Star User Review
My Mother WAS Recently a patient at North Cascades Heath and Rehabilitation Center. She had suffered two strokes which left her unable to take care of herself.
At first things were great, but as time went on, we noticed my mom wouldn't respond, was sleeping all the time, and when she was awake she was not making any sense what she was saying. It was obvious the nursing staff was medicating her so she would sleep most of the time. Also she was a tube fed patient, and with that said she was not suppose to throw up as this was a huge concern as if her vomit got in her lungs she could come down with asperation pneumodia. There was numerous of weeks that her throwing up went on and on, and it was even stated from one of the head nurses, Jill Short that she was not throwing up due to her being sick, she was throwing up because of actions the nursing staff was taking, ie, laying her down flat, right after giving her medication, or giving her meds on an empty stomach or holding her down while a toothbrush was forced into her mouth until she gagged and gagged and gagged until she threw up. She was suppose to be dressed all the time, and even after her being there for bit, We would find her laying in her bed with the curtain open, with just an adult diaper on in the later part of the afternoons, which really upset us. Also another concern of ours was that she wasn't being changed very often, she had sores on her bottom, and numerous of times and even after requesting to have her changed, she would have to lay in her own feces for over an hour +++ before they could get a nursing assistant in there to change her. After a few meeting with the staff including the social worker and head nurse, we determined that they just made excuses for what was transpiring, and stated that we were rude complained alot. well if your mom was not being dressed properly, was left in a feces filled bed, not changed properly, was being made to throw up by the nursing staffs own action not because she was sick, I will warn you PLEASE PLEASE DO NOT PUT YOUR LOVED ONE IN THIS HOME!!! IT IS NOT SAFE!!! AND THEY MAKE SO MANY EXCUSES OF WHY THINGS HAPPENED. I would also like to report that since we have moved my mom to another location, she is alert, knows who we are, talks alot, and has not thrown up once. They also have taken or winged her off of about 6 to 7 unnecessary medications. Again please think again before you put your loved one here as it may be the end of their life.
Replies to This Review
God Bless You for moving your mother! My mother is being discharged in the next few days and if it wasn't for the rehab department would have moved her after the first 3 days. When she was admitted… I reported that there was feces on the wardrobe where her clothes were and on the metal bars by her toilet. OBVIOUSLY from the patient before her! After reporting problems to the social worker, they started sending in 2 people at all times when working with her in her room. One to be a witness, I am sure! I worked as a surgical nurse, and I KNOW for a fact, if I was not there all the time, I would not have my mother with me, as they just don't care about the patient! I talked to the Executive Director and so far have got no satisfation from him and am sure will never either! The state should step in and make ALL of them accountable! Again, I am SO HAPPY you removed your mother from that facility, and she is doing better! Anyone that reads this person's review, believe everything she has written because this place is the WORSE! DO NOT TAKE YOUR LOVED ONES THERE! I am in total agreement with her!