4 Star User Review
The health care system is wrought with its share of challenges faced both by patients and staff alike. The field of elderly and long term care is unique in that it demands a personal and emotional touch seldom found in other facets of the health care system. Relationships among patients and those providing care for them are fostered, due largely to the length of time patients can remain under the facilities care-often periods spanning several months.
Through my frequent visits to North Cascades Health and Rehabilitation Center I have gained an appreciation for just how challenging it can be for those residents under long-term care to feel a sense of comfort and of "home" in an environment that is designed to harbor and treat such a multitude of medical conditions and personalities therein. Similarly, stresses borne of such an environment do present themselves to staff and requires the ability to not only treat medically but to also affect longterm care based upon empathy. It is this attribute that is perhaps the rarest of commodities found in the field of today's health care system. You can pay someone to perform a job they are trained and obligated to do; you cannot, however, pay someone to care.
I'm prompted to write this review based upon how I feel the review dated July 5, 2011 misrepresented the staff at the facility. North Cascades Health and Rehabilitation Center is far from being perfect, however, within the center are individuals that do excel at what they do. Having experience working with the social worker, Kristin, both on an individual level and in witnessing her interactions with patients its my firm belief that that woman is absolutely passionate about caring for people-especially those in their final stages of life. She is part of that rarest commodity mentioned above.