1 Star User Review
Though a sign is clearly posted above my mother in law's bed that says NO BLOOD PRESSURE IN EITHER ARM, the poorly trained staff continues to attempt to take it there until either I or my mother in law protests. Also, my mother in law has a PICC line for infusions of IV antibiotics three times a day. Many staff members, especially the LPNs, fail to follow CDC mandated hand hygiene guidelines and sterilization of the hub guidelines at the beginning of each infusion. Specifically, the hub lumen should be rubbed vigorously for 15 seconds AT A MINIMUM before inserting the IV connector into the hub. My mother in law counts out loud to 15 each time. Some of the staff members smirk and fail to rub vigorously for the full 15 seconds. They claim that the caps on the lumen hubs that she arrived with from the hospital aren't needed. They don't address our concerns professionally and continue to do things the way they have always done things (as one LPN said to me.) It's a wonder the nosocomial rate for infection is not high here. Or maybe it is. I have been unable to find those records.
The furniture is old, broken, and filthy. As a visitor, I am appalled to sit in the chairs. One never knows what I might have to sit in. The chairs in the day room are black with grime. Furniture found in thrift stores looks cleaner and sturdier than what you'll find in Seaside.
The place is so loud with unprofessional aides and other "staff" laughing and shucking and jiving down the hall all day long. The lack of proper grammar from even some of the RNs is horrendous. And so many of the staff members talk down to the elderly patients as if they are babies or children without their faculties. My mother in law's body might be failing her a bit, but her mind is as sharp as ever and neither she nor I like it when she is addressed as baby and honey and sweetie by these people.
THe physical therapy and occupational therapy staff members often give therapy to two patients at once and barely observe either patient as they perform whatever exercises they were given. Yesterday, I watch some addled woman do her three sets of ten reps each about 50 times until the tech asked her if she had done her ten. And the woman said something like, "Well, I don't know. I can't really count anymore…" and then 5 minutes later, the same thing happened again with the woman.
One LPN who didn't like that we were asking too many questions about my mother in law's care put in the nursing notes that my mother in law had pulled out her PICC line. THAT DID NOT HAPPEN. The speech pathologist, who must evaluate each patient who comes in for problems that might hinder eating said that my MIL told her that she wanted to stay on a mechanical chopped diet. I know for a fact that this is not true. My mother in law is on an extremely low salt diet-- her first meal they served her was a CORN DOG that had been ground into a pile. It looked like dog poop. A hotdog contains nearly 600 mg of sodium, which is more than a third of my MIL's daily allowance of 1500. The breading had to have had sodium as well. When we asked about getting her a real low to no sodium diet (as prescribed by her doctor) we were told that they don't have that and that they don't think she or anyone else really needs that. WTF???
At the hospital, about 8 hours before transport to Seaside, my MIL's sub sclavian Central catheter was removed and was dressed with an air tight clear bandage. It was marked that the bandage should be removed within 24 hours. 2 days later, they finally removed it and then after noting a lump in the area, redressed it and ordered an AP and Lateral neck xray (which was not medically indicated.) 2 days after that, they removed that dressing, dabbed on some bacitracin (no sign of infection) and taped a piece of gauze (not airtight) to the area.
One hand does not seem to know what the other hand is doing there. No one seems to talk to anyone else in terms of medical care.
We thought this place would be nice because it's part of Atlantic Shores 55 and older retirement community, which, in an of itself, is splendid. Instead, this rehab center is a pit. It's nasty dirty and I wouldn't wish this place on my worst enemy.