1 Star User Review
My mother passed away here just over a month ago. She was there for only 9 days. She she first arrived she said she didn't want to die there. I'm so sorry mom. I was not able to bring her to my house due to husband, children, & extra costs of having more than hospice in my home….it was pratically impossible for her to get the proper pain meds the first couple days while she yelled & screamed in pain from her terminal cancer. I was furious!!! She came straight from the hospital & couldn't stay there because all she had was medicade. The hospital made her feel comfortable. By her 3rd day @ vbhc her was almost unresponsive. I stayed with her from morning to night because I felt she was not properly being watched over or takin care of. I hated leaving @ night. 2 days before she passed she screamed out in agony all day & needed more pain meds to make her comfortable. It tore me apart to see her suffering so badly…& repeatedly told the nurse & Dr she needed that shit asap. She finally was given something around 5pm…how horrible. I dying patient not getting what they need. She also told me of someone grabbing her under her armpit, she had breast cancer that came to the surface & was eating @ her skin & armpit. I was ready to smack someone. & to make matters worse, a friend of hers, which is a horrible person, tried takin poa over her, which, as her daughter, I already had. I gave all legal paperwork to them 3 different times & even met with the lady in the front office to have her so-called friends name removed from everything. My mother apparently passed early in the morning, alone, before my arrival. Guess who they called first, that shitty friend of hers after I did everything in my will to have that name removed. Luckily, that friend was out of the country. So I was 2nd in line. Real nice of vb health care, huh. They are so under staffed, only one rn per 49 patients & I believe one freakin doctor in the whole damn place. All the rest are nurse helpers who can't really do anything for the patients, not good. Also, they are sending me the bill of what wasn't covered. I know I am not responsible, they can kiss my ass. My mom wouldve been neglected if I wasn't there to watch them all. I would never recommend this facility to anyone without constant supervision from family & friends. I'm sorry I let my mom die there, the hospice team sucked too.