Review of Potomac Falls Health & Rehab Center

1 Star User Review

Management is clearly interested only in lining its own pockets. A friend was placed there recently. Switchboard was never up to date on resident rooms or phone numbers. Staff are nasty, rude, and incompetent. Equipment for taking vital signs is unreliable, and problems were not addressed or corrected when I observed. Room was unbearably hot first time I visited despite his earlier requests to staff to adjust temperature; they evidently just turned it hotter. My friend was put in "isolation" (which is frankly a joke) and went drastically downhill in the space of a week as a result of (1) ignored side effects from an antibiotic administered for a supposed unspecified infection that, if real, was probably contracted at Cameron Glen; (2) dehydration; and (3) general neglect. He was fortunately taken to an ER, apparently in the nick of time. I was genuinely afraid he would die in that hellhole.