1 Star User Review
It's a terrible place. It completely smells like piss and they have AC problems in the older part of the building so it's a steady 80 degrees in there CONSTANTLY even in summer.
They are very understaffed and 90 percent of the nurses there obviously dislike their jobs.
My grandmother layed on the floor for 6 hours before anyone noticed. One nurse made us take her all the way downstairs during dinner time so that she could use the bathroom because "she didn't feel comfortable doing it."
They threatened to not allow us to see our grandmother because we took another patient out to smoke. This was wrong and we have apologized but we have sat and spoke to nurses and guards also smoking and were never corrected on it until the patient almost fell off of their improper side walk. They didn't even come help my cousin get the paralyzed from the chest down man and his 300 lbs jazzy back onto the sidewalk before he seriously injured himself. If it weren't my cousin that man could have died.
My grandmother will sit in a soiled diaper for more than an hour before they will even check in the call nurse button.
If you love your family member never put them into Consulate.
Replies to This Review
Your right about this place, if you call you will speak to about 3 people before they get the phone transferred to the person your trying to reach & the nurses are rude! there more like prison guards than health care professionals. And the place smells like urine, like they haven't been changed in days… the health dept. needs to check out this place ASAP.