Review of Brookdale Spicewood Springs

1 Star User Review

My friend was in the "skilled" nursing area with a broken hip. Doctor's instructions were to NOT get her up to attempt to walk. These iinstructions were ignored, to her great suffering and doubtless additonal damage. I went to visit and found her bed lowered to the floor, where it had been for some time. Her water pitcher was across the room on the dresser, where she could not (being non-ambulatory) reach it. They took her to "supper" at about 4:00, and kept her waiting alone forever to receive her food. The place is clearly understaffed and undertrained. A horrible experience.