1 Star User Review
I found several shortcomings at this nursing home. They are as follows: 1) My father was there for approximately 2 months following hip surgery. He was there so long because he got 2 infections while at their facility which delayed and hindered his recovery 2) The scheduling of doctor's appointments was poorly handled. On one occasion I was transported to Kingsport, TN when the actual appointment was in Johnson City, TN. On another occasion, they informed 1 day prior to an appointment that a an appointment was scheduled for the next day. 3) Since my father was infected twice while at their facility, he had an emergency room visit to the Medical Center in Johnson City, TN. The nursing home refused to pay for the ambulance services for the visit, sticking my father with a $1200 bill for their carelessness!!! 4) On top of all this, several labeled articles of clothing were lost while my father was at this facility and were not replaced by the facility. As a mater of fact the facility practically demanded that I replace them! To continually replace clothing lost by a facility's carelessness is a no win situation. This facility cares more about itself than it does about its patients. In summary, I would think more than twice before placing anyone I cared about at this facility.