1 Star User Review
My mother recently was refered here from Pottstown Memorial Hospital. She had General weaknes in her legs and was unable to walk on her own. I agreed to place her at Sanatoga Center. When we got there I noticed the place was crampped! Also I took note of the number of patients unattended in wheelchairs sitting in the hallway. When we got there, it was dinner time so, I got to witness the nurses slamming several patients into the tables as they were being pushed up to the tables to eat. at least 5 ofthem said ouch and were rubbing their legs! reluctantly I left my mother here, figuring she is only there for rehab and physical therapy. Big mistake! My mother was told by the nursing staff "not to get up herself and ring for a nurse to go to the bathroom". She rang and no one came for 2HOURS! she had to pee herself! Then when they did come to her aid she was left ont the toilet for up to an hour. This went on for a week! She also mentioned (when she finally told me about all this stuff) that the nurses were mean and yelled at her for having to goto the bathroom! I also noticed that 1 of the nurses had gang tattos! Ok we know the nurses suck, but also, no one in the therapy department made any attempt to show her how to propperly use a wheelchair. she asked twice and she was told"it's hard for us,too". The next day I pulled her right out of there. I spoke to the Director Robert, Who is an ASSHOLE! All he did was try to talk me out of it and say how they have an overall rating of 4 stars and he would take care of the problem and said that he deserves a chance to correct this. I told him to F@#K off and discharge my mother immedietly. My mom is now in Phoenixville Hospital with Pneumonia witch is the cause of her weakness. So Pottstown Hospital and Sanatoga Center will be hearing from my attorney! Don't send your loved one here!
Marc Kephart