1 Star User Review
DO NOT SEND YOUR LOVED ONES HERE!!! They are NOT accredited by the JCAHO (Google it)!!! Both my parents lived at this facility before they passed away. At first, when my parents were on the assisted living floor, this facility was OK. Not great, but OK. When they were transferred to the 3rd floor ("skilled" nursing floor), everything went downhill. My dad passed away in 2008 at age 90. When my mom passed away last year (2014) at age 96, my whole family was completely disgusted with everything surrounding her care during her last few days, as well as the staff's behavior after her death. Where do I begin?
1. My mom was in stable condition until she got a small cut on her hand. The cut was never properly treated and she contracted sepsis. A 96-year-old with a heart condition cannot fight off sepsis. Mom became delirious from the infection and passed away a few days later. She might still be alive if the cut on her hand had been properly treated. Infection control procedures seemed minimal at best. This is shamefully poor care! And yes, as some of the others reviewers said, if you needed help from staff, it took FOREVER to get someone to come. SEVERELY UNDERSTAFFED.
2. My mom's wedding ring and other valuable jewelry mysteriously came up missing after her death. Of course, no one at Wadsworth Pointe knew anything about it. Big surprise!
3. In the last few hours of my mom's life, the staff told one of my sisters that there had been 2 funerals in the past week. Then she added: "They come in threes." They were already counting on her dying before her actual time came! To say this was rude, unprofessional, and unfeeling is an understatement.
4. After my mom passed, one of my sisters went to the nurses station asking where my mom's glasses were. One of the staff members said "What does she need them for now?" Again, rude, unprofessional, and unfeeling. Hello!!! Are these people trained in ANYTHING before they're hired???
There are many, many other issues we had with this place. Not enough time to write them all. Just keep your loved ones as far away as you can get from this hell hole!