4 Star User Review
My mother was a resident at Kindred for about 4 months during which she was in hospice. We had almost daily contact with her during this time and observed first hand the relationship that the different staff had with her. We found the nurses, nurses aids and dietary staff to be attentive to her needs as well as treating her with respect and a caring attitude. Staff were willing to answer our questions and were responsive to our requests that they do things which we felt would make mom more comfortable. At no time did mom exhibit any anxiety of being in Kindred or display any concern with how she was being treated. Kindred staff were willing to work in coordination with hospice staff and volunteers to ensure her continued comfort as she progressed through the dying process. Because of the changing staff schedules and different shifts, we learned that it is important for family to maintain close contact with staff to ensure that all staff are receiving up to date information as to what the patient and family wishes are regarding patient care. This helped us to get to know many of the staff as individuals and to gain an appreciation for all the work that they do. As a family we felt very welcomed at Kindred and appreciated the individualized care given to our mother to meet her unique needs during the last months of her life.