1 Star User Review
My family member went to stay at Liberty of Jamestown, while she was there for rehabilitation, a number of different things were found disturbing. Her call light for cares and pain medications were continuously ignored. It would take over a half an hour to get an aid to come to answer light. She requested a snack and was told that they had nothing to offer, because the kitchen locks up all food until the next day. I and my husband, literally had to go every other day to provide her with items to eat. We did not care to much to do this, but for the money we payed as a co-pay should have given her some rights.
She stated that she would see people just sitting in wheelchairs for hours up in the front lobby, everyone just walked on by, even if cares were necessary. My family members and I were there, we witnessed many distressful situations among the staff and other care providers. It was like the right hand had no idea what the left hand was doing. The way that the administration treats the staff of nurses, was appalling. Definite lack of communication. Thank you, Lord, we are free of this institution and will recommend all be wary upon entering…….!