1 Star User Review
The facility is a beautiful "show place" but lacks in personal care. Resident had to lay in urine and feces for several hours before aids would assist. They send residents to special doctors off site without assistance where they have to sit in waiting areas alone for several hours. Nurses aids very unfriendly to residents and the family and do not explain anything to the residents. Nurses aids do not have good communication on the health conditions of the residents. A smile and good customer service goes a long way. We are treated better from the "Wal-Mart greeters", than here. Some of the RN nurses were good. We were the ones that found a cancer spot on resident, that should have been detected by nursing staff long before.