1 Star User Review
The staff is not knowledgeable,they either take a long time to answer a call light or not at all. The smell of urine hits you the moment you get to the elevators and the nurse aides always deposit bed pads in the room trash instead of a separate container and out of the room. They often will not answer the question of a resident even if he or she is not suffering from dementia. They do not seem to check on residents at least every two hours. I'm amazed they got a four star rating and wonder who got paid off during the inspections.