1 Star User Review
My Parent with dementia was a resident for 10 months. With a few exceptions the staff is generally unmotivated, kept to minimum levels and lacks supervision. Typical symptoms of dementia were treated as behavior problems, one incident resulting in a midnight trip to the hospital for mental evaluation which baffled the ER staff.
Constant turnover of staff resulted in horribly inconsistent care. Requests for meetings with management were routinely ignored. Toilets were constantly clogged and took up to 48 hours to fix.