1 Star User Review
I am ashamed to say my mother has been in this facility for about 6 weeks. We knew the first day this place was awful. We have complained about everything from lack of care, nasty employees, unsanitary
conditions, improper medication and that was all in the first 36 hours of being there. Who wants to share bedpans with your roommate or have an aid with zero care or training put you in a dirty bedpan and not clean you after using it. Try to give you meds you were not prescribed or give you the wrong dose. Forget the call bell. What a joke. If they even answer it they leave the room to never return and leave you in a dirty diaper and soiled sheets for hours. I have the photos to prove it! This is a disgrace but it seems to me that they are all like this. While the administrator has tried to improve our situation, when you hire people who really just don't care about the patients, you are never going to earn or live up to the so calle 5 star rating. These are human beings you are caring for. You better start holding people responsible for their actions because one day, that might be you in one of those beds, sitting in a diaper full of feces!
Replies to This Review
I can verify these comments are accurate, as my Father was a patient there the same time this was posted. In fact, the more active patients complained to the State. In early November 2014 I witnessed and spoke with a state representative who was doing a surprise visit. She noted that my Dad had returned from a doctor visit at 1:00 pm, but still in the wheelchair two hours later.The antiquated elevator opens directly across from the nurses station, and the head nurse acknoweldge d his return.We ask to have so someone to help transfer him to his bed. We were eating lunch , which I ran out to buy, as his food tray had nasty, cold, leather chicken nuggets. When the State Rep inquired why we didn't use the Call button. I pointed to bed and told her the button was most likely tangled (as always) under the bed on the far side, where we couldnt reach it. As it was 3:00 and the shift change, my Dad could expect to continue sitting in the chair for at least an hour.