1 Star User Review
My Uncle was only there for 1 week, and it was a week from hell. A family member always had to be there, to make sure his needs were met. He was transfered from HUMC following a long stay there. He had bladder cancer and had a conduit which he was supposed to be taught how to care for it. He was confused and scared. He was awoken out of deep sleep on morning rounds which made him more confused and scared. There is a right and wrong way of waking a patient, obviously the Harborage needs to work on this area in a big way.
Upon admission, your facility was not prepared for the type of conduit he needed, had none at the facility, and a family member had to go back to HUMC for supplies, since his urine was leaking all over him. We also had a problem with a few nurses/aides. Their bedside manner left a lot to be diesired. This was reported immediately to the Administrator.
On a whole, I would never reccomend this facility for rehab or residency. I know these issues won't be addressed, that's just the way the system works. It's all about money. In hinesite this was the worst decission we made to put my uncle in your facility.