1 Star User Review
I visit the facility often as one of my parents is a resident there. I have witnessed neglect and abuse. The aids are often over worked and under staffed. Patients lay in their urinated diapers for hours or request to be taken to the bathroom and have to wait an unacceptable long period of time before they are acknowledged. I have witnessed aids changing patient's wardrobe with very little care, they are rough and ignore the patient's cries. They are not being considerate of how fragile and painful their actions are, they are just doing their job. My parent was given dairy on a few occasions which he is allergic to. They merely explain that someone didn't realize it. This facility is owned by Palisades Hospital, the same hospital that patients go to when they have fallen and injured themselves. No reports of such incidents are ever reported so none of the families know that this facility has been careless in it's care. Currently, there is a very serious law suite against this facility involving a paralyzed woman who died in their care due to an aide abusing her. The abuse was caught on a nanny cam. I urge families to take this same approach and check out for yourselves how your family member is being treated when you're not watching. This message is not meant to hurt the facility, it is meant to inform families that abuse and neglect are common in most nursing homes. This one is no exception. Be aware!!