1 Star User Review
My mother was sent there for rehab after surgery on her wrist. Here are some of many complaints:
1) Tied her to an alam in a wheel chair and the bed. Was not allowed to get up by herself, even though she was capable.
2) When call light is turned on, it takes FOREVER for someone to respond, yet I am told they are overstaffed, not understaffed.
3) The food is horrible, small amounts served and quality very low.
4) Mother admitted on Monday, not seen by doctor, or nurse practicioner, until Thursday.
5) Given medicated patch when it had been removed at the hospital.
6) Did not give her hearing aids until late morning. One day, she NEVER got them.
7) Twice they dressed her without a bra!
I could go on and on. Please don't put a loved on in West Woods. We were there every day. I can't imagine how she would have been ignored if we weren't.
In fairness, the staff was friendly, just not attentive.
The physical theraphy was good, and my mom loved Joe. But, they did not teach her how to dress with one arm, and do normal day-to-day with just one arm.