Review of Caretel Inns of Tri-Cities

4 Star User Review

The place is clean and nice and looks like a hotel. That is the only good thing about it. My father went in for rehab. He left very ill and had to be admitted to the hospital. He could use the bathroom when he went in and was wearing diapers when he left. They call them "briefs". Also you have to use their doctors and not your own. It takes several hours for one Doctor to respond. When my father was there the nurses were overworked and reported that they were covering 20 patients for one nurse. The staff took at least 15 minutes to answer call lights. Simple orders like daily weight, fluid restriction and re positioning were not followed. Communication between shifts was poor. I would NEVER place a love one in this facility if they are recovering from a serious illness. The management tries however when they are not present all of the problems continue.