Review of Kensington Healthcare Center

1 Star User Review

If I could give it less than one star, I would. I have seen a lot of neglect. I have seen over-medication. There is a very bad patient/caretaker ratio. It's dirty. It smells. Phone and TV and cable are not provided. Everyone that accompanies me to visit my friend leaves feeling outraged and also shocked that people are treated this way. Look beyond the pretty picture they show visitors. Ask to see the units in the back, the units not included in the tours. Ask to see the rehab at it's busy time. Maybe they are doing their best….but it's not nearly enough. I have not met one resident that likes it there.