1 Star User Review
This place has the absolute worst management. I have to say it's a management issues because who is it that's in charge of holding the employees to standards? The overturn on their staff is like a rotating door. I have to micro manage every detail of my fathers care. Even down to a shower. I wouldn't recommend anyone to this facility. The only thing they have to offer is a very nice dining area. I know this line of work is very hard…but wow. My dad is young and still able to help himself a lot. And he's able to communicate to me what is going on. My heart breaks for all the other people at Future Care Chesapeake that do not have a voice in their care. Unless you can spend everyday with your loved one, DO NOT PICK THIS PLACE!! They will keep you in bed as long as they can, send you to doctor appointments without the needed equipment for the patient to be able to participate in the visit (even use the bathroom), rooms are dirty, aides are absent on their shifts (real life hide and seek game), complaints to management are a joke, medication checked off as distributed…but it wasn't, feces left on his butt because no one will come assist in the restroom when the help cord is pulled, no shower in 2 weeks, feces left on shoes and leg brace after a bathroom accident…..this is just a handful of things I can think of that we've encountered in the past few months. MONTHS NOT YEARS. Accidents happen but if this many "accidents" is happening in a few months, imagine what happens over the years of your loved ones elderly care. Very sad. Very unhealthy environment for elderly care unless your loved one is fully active and able to communicate fully….and in that case, how much care do you really need. I'm currently looking for a better facility. Praying we find a place of integrity.