Review of Alden Estates of Shorewood

My wife was at Alden Estates for recovery from a broken hip. She developed a pressure blister during her first night there. Her feet were supposed to be floated and that did not take place. She also had to wait almost two hours for her pain medication on the first night. She had not had a bowel movement for 5-6 days and Alden did nothing to help alleviate the problem. My wife had to instruct the CNAs on how to change her and how to go about getting her out of bed and into a wheelchair. She could not sleep at night since the thermostat is set at 74 degrees and cannot be changed. We had her discharged after two nights and the doctor in charge(whom she never saw) gave her an Against Medical Advice discharge and after being at home, taken care of by myself, she is back to herself and getting quality rest and quality care. The nurse in charge was supposed to call my daughter on the following day and that phone call never took place. It is a lovely facility but the quality of care is lacking.