1 Star User Review
Please put your love one in another facility other then Lexington Home Health - Nursing Home of Lake Zurich.
First we met with the Lexington liason person at the Hospital and we thought we were getting the truth about the facility. Unfortunately, instead my mom ended up initially in a room with 3 other roommates, leading to a diaper that had not been changed over 9 hours and a bandage that was not changed. I could not figure who was in charge.
I had a meeting with management and the intake nurse lied that she did change the bandage but I saw her take it off and ask another person to redress it which never happened. There is no excuse why my mom should have been in a soaked diaper
for over 9 hours. I had to be there almost all day and night to make sure she was getting the care she needed. I never saw the doctor in charge until the 71th hour after admission, Illinois law is 72 hours I believe. My mom did get moved into a semi - private room with some CNA's that were wonderful but admitted the management keeps the supplies low because of cost. I guess that is why my mom did not get barrier cream on her sores. I moved my mom out of the facility as fast as I could. Who is in charge I could never figure it out. On a side note, the PT department was very knowledgable. I hope this was helpful for you since it is the first negative review I ever wrote but thought it was my duty to protect those who are helpless and those who we love.