Review of Heritage Health-Elgin

1 Star User Review

Therapy is not great. Therapists are lazy. They are either on their cell phones busy texting or talking .They never spent one on one with their patients. After breakfast the therapists usually gather all the patients in one corner and would just leave them there. If I'm lucky my therapists would spend 15 min of treatment and that includes PT/OT. Therapists are done seeing patients after 1:00. Where can u find a skilled facility that Will have No therapy after lunch?



Replies to This Review

I agree with you. I have to pull out my father from this nursing home… he was not happy with the therapists. He told me that his sessions were always in a group and they always put him in a table with pegs or play ball. No walking at all.I hope administration will change the group that handles therapy…Nursing care was good though…