Many changes from the past reviews. Our family was involved with Brentwood North in Summer of 2014. Items were taken during the night, call button went unanswered for more the 30 minutes. And falls were a problem. Many bruises from the…
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Excellent customer service. Administrator personally involved in every aspect of my moms care. I was very thankful mom came here. The food was superb, I even ate here whenever I visited. Felt nothing like you would imagine a nursing home being…
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Antiquated heating and cooling systems. Staff speaking everything but English in halls and rooms, RN didn't fully understand spoken English. Administrative RN at nurses' desk response to cold air recycled air blowing on patient was, "This is…
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Great friendly staff. Food was great many things to choose from. I had great therapy, was up and Walking very quickly. Would come back in a heart beat. …
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not very nice CNAs. Do not treat the the residents with any respect. would not want my family members there. NO ONE follows any laws in that place. so unorganized…
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disgusting
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arrogant and disrespectful staff. refuse to speak english despite constant reminders to do so. filthy dirty premises. disgusting. i don't know how or why this place is able to stay open. ignoring pleading patients seated in open areas…
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