Review of Excel Care Center

1 Star User Review

Do not use this facility! The administration , social services and PT department are deplorable. Poor communication with family members and patients. The bed/ chair alarm wasn't working my brother had two falls ! He wondered off campus and was lost for 5 hours before stranger brought him back! The staff had no clue he was even gone! He had fallen 2 and lost his wheelchair! They took no responsibility for his safety! Their lack of concern continued to his discharge process also. There was no communication from the SS personal , he was discharged at 6 pm at night without his night meds and no transition information.