1 Star User Review
This is one of the filthiest places I have ever been in my life. There is caked on dirt, food, feces etc.. in the hallways and rooms, the PT room has blood or another dried substance on the wall near the sanitizing station. My husband (hip replacement therapy) was supposed to be admitted Sunday 2/15/15 first thing in the am. The transport driver came to BAYFRONT hospital to pick him up at 8:30am and was told to turn around and go back as the room at Lexington Rehab Rapid Recovery had to be sanitized. When he finally was admitted at 4:30pm to the "sanitized" room, the wallpaper was peeling from the walls, bugs were climbing on the walls and the baseboards and corners of the room were black from months and months of filth. I HAVE PICTURES OF ALL OF THIS. The food portions are miniscule and the food is all processed loaded with salt, no fresh veggies or fruit is served. Bfast today was corned beef hash with toast and oj. Who eats corned beef hash these days. This facility must be experiencing financial difficulties. All but a few of the nurses were helpful, everyone walks around looking like they are busy but most of them are sleeping in the TV room which is also filthy and cups from starbucks are sitting there from days. We asked to see the Head Nurse to get an early discharged since he had been there since Sunday and had only 2 therapy sessions. The staff kept telling us they called her and 24 hours went by and we never heard from Barbara and finally I had to raise my voice to get some answers and she came to see us and told us the staff never contacted her. We got the runaround the whole time he was there. We had to request he have his bandages changed. I was under the impression that when a patient is leaving a hospital to be discharged to a rehab facility that a list of facilities need to be presented to the patient. Christine who Bayfront hires to assist patients in this procedure never presented a list, she mentioned Lexington, Apollo and one other, not up to par facility. If my husband did not have me an advocate (squeaky wheel) to get some action to this shoddy facility I am sure he would have still been in there. Don't allow your loved ones to go to this place.