Review of Manorcare at Lely Palms

1 Star User Review

I completely agree with the previous review. Most employees do not speak english, their is no communication between the departments (nursing, admissions, therapy, etc).

The doctor on staff just runs in a couple times a week to do the bare minimum on the patients. He knows nothing about the patients, just follows what the nurses tell him and the nurses spend no time getting to know the them either. They tried to put mom on Coumadin 10 days after her partial hip replacement surgery and we stopped them. Then when we took her home, they wrote a prescription for it. They sent us to the wrong city for her appointment with the surgeon and we spent five hours in transport vans trying to get to the correct place.

She went three days without any Physical Therapy so I had to be walking her once or twice a day then the PT Director lied to me about why. A nurse lied to me about an Xray incident and her call light didn't work in her room for emergencies. She was pretty much on her own except when I was there to care for her.

They did move her into a private room after two weeks but then didn't tell anyone and PT couldn't find her. Mom finally got into a wheelchair and went there to tell them her new room number.

All the departments are centrally located and you have to walk by them all to get to the rooms yet they can't seem to communicate and keep things straight.

We brought her home early and it was the best decision we made. DON'T leave a loved one alone in this place and even if you're there you better stay on top of everything the do. Also, the food sucked!