Review of Hillcrest Health Care and Rehabilitation Center

1 Star User Review

STAY AWAY. Do not send your loved ones here. This place needs to be shut down and insurance companies need to hold them accountable. My grandmother was admitted on 12/29/15 after a surgery for a broken hip. Within one week, she fell while in the bathroom (she was wearing a diaper and should not have been in the bathroom as she has not sat or stood on her own). As a result of her fall, she broke her tibia and fibula. No one from the facility called us. The fall happened on Monday January 4th. My mother went to visit on Wednesday January 6th and the roommate of my grandmother told my mother that she fell. No one from the facility said anything. My mother looked at her leg and it was very swollen and demanded that they xray it. Of course, it was broken in two places. She was rushed to the emergency room close by and had emergency surgery. How can a facility that is supposed to care for patients 24 hours a day allow for this to happen. Please, STAY AWAY!