Review of The Orchard - Post Acute Care

1 Star User Review

Orchard has made pretty updates from its past as Royal Court, still basic things are needed. Staff know the heating system is not predictable, ask an administrator about no heat in the room and it's always the first time they've heard about it. They offer more blankets, but how can a patient go to therapy covered in in blankets?

Some staff are well trained, many CNA's are not careful enough with frail elderly, I watched while my mom was banged by a lift and ultimately dropped from the lift onto her bed.