Review of Manorcare Health Services (Citrus Heights)

1 Star User Review

This people who work in this facility are the most incompetent people my family has encountered while my father is recovering from a diabetic coma that almost took his life. He was a miracle and after he had to leave the hospital he still needed a lot of care and was transferred to ManorCare. These people would not shower my dad no matter how many times we asked. He was bathed twice in the three weeks he stayed. He was supposed to get 100 days care but since the staff was writing fictitious reports about how much my dad improved his insurance would not cover any more care. Not only were they making up what he was able to do, they were not feeding the proper foods for his diabetic diet, gave him an enema when he can't have one because he is on dialysis. They also were not doing his physical therapy regularly and to make up the hours made him do 7 hours of PT in one day. This staff was very rude and gave us hardly any warning that my dad as going to be discharged. We were given 24 hours to find an assisted living place for him and the person who was supposed to help us would not return our phone calls. They leave people in the hall way all the time. I feel so sorry for hr people eh