1 Star User Review
I can't believe anyone would say anything nice about this place. It looks all shiny and pretty in the halls, but the care was unbelievably bad. Horrifying. Frightening. Nobody (ok, one nurse was cool) listened, or even took my pleas regarding my Mom's pain seriously. They talked down to me as if I was stupid. The aids we hired to be with her 24 hours (from 24 Hour Care, a wonderful organization) had no better luck. Canyon Oaks employees lied on reports, saying that my Mother slept through the night, when she screamed through the night, and that they had given her medicine when they hadn't. I know this because the aids we hired took notes. My mother might as well have been in a hotel room, for all they cared. I will live with a horrifying memory of this place for the rest of my life. My Mother in pain, screaming for her grandmother, and not one nurse responding. If you have a loved one, do not trust their care to this place. Please.