1 Star User Review
Immanuel does not return refundable security upon the death of a tenant
My Uncle lived at Immanuel from 1996 until his death April 25, 2014. In closing my uncles affairs we determined that he had made a $300 refundable security deposit. August 26, 2014, we requested the refund. We received several phone calls that the refund had been issued to his wife in 2002. (His wife died in 1998).
We have received no written response from the facility or parent company.) The facility is in violation of Arizona Statutes requiring a written response to a refund request.
Our concern is that when tenants die, the company keeps the security deposit
rather than returning it to the family