Resident Complaints » Bay at Colonial Manor Health and Rehab (The)

  1. Health Inspection on October 2, 2018 [1]

    1. Pattern: Actual harm that is not immediate jeopardy
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2018-11-18)
    2. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. (Corrected 2018-11-18)
    3. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. (Corrected 2018-11-18)
      • Give the resident's representative the ability to exercise the resident's rights. (Corrected 2018-11-18)
      • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. (Corrected 2018-11-18)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2018-11-18)
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2018-11-18)
      • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. (Corrected 2018-11-18)
      • Respond appropriately to all alleged violations. (Corrected 2018-11-18)
      • Observe each nurse aide's job performance and give regular training. (Corrected 2018-11-18)
      • Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted (Corrected 2018-11-18)
      • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. (Corrected 2018-11-18)
      • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. (Corrected 2018-11-18)
    4. Widespread: No actual harm with potential for minimal harm
      • Post nurse staffing information every day. (Corrected 2018-11-18)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html