Resident Complaints » Oak Ridge Care Center

  1. Health Inspection on April 10, 2019 [1]

    1. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide and implement an infection prevention and control program. (Corrected 2019-05-10)
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected 2019-05-10)
      • Provide appropriate treatment and care according to orders, residentÂ’s preferences and goals. (Corrected 2019-05-10)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. (Corrected 2019-05-10)
      • Ensure each resident must receive and the facility must provide necessary behavioral health care and services. (Corrected 2019-05-10)
      • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. (Corrected 2019-05-10)
      • Provide safe, appropriate dialysis care/services for a resident who requires such services. (Corrected 2019-05-10)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html