Resident Complaints » Beacon Shores Nursing & Rehabilitation

  1. Health Inspection on April 5, 2019 [1]

    1. Isolated: Actual harm that is not immediate jeopardy
      • Provide appropriate pressure ulcer care and prevent new ulcers from developing. (Corrected N/A)
    2. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Corrected N/A)
    3. Pattern: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Administer the facility in a manner that enables it to use its resources effectively and efficiently. (Corrected N/A)
      • Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. (Corrected N/A)
      • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. (Corrected N/A)
      • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. (Corrected N/A)
    4. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. (Corrected 2018-08-10)
      • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. (Corrected 2019-04-05)
      • Develop and implement policies and procedures to prevent abuse, neglect, and theft. (Corrected N/A)
      • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. (Corrected N/A)
      • Respond appropriately to all alleged violations. (Corrected N/A)
      • Provide safe, appropriate pain management for a resident who requires such services. (Corrected N/A)
      • Provide timely, quality laboratory services/tests to meet the needs of residents. (Corrected N/A)

  2. Health Inspection on October 19, 2017 [1]

    1. Widespread: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. (Corrected 2017-12-03)
      • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. (Corrected 2017-12-03)
    2. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Provide timely notification to the resident before transfer or discharge. (Corrected 2017-12-03)
      • Establish and follow a written policy that permits a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. (Corrected 2017-12-03)
      • Review or revise the resident's care plan after any major change in physical or mental health. (Corrected 2017-12-03)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html