Resident Complaints » Concordia Transitional Care Rehab-Nansemond Pointe

  1. Health Inspection on August 10, 2017 [1]

    1. Isolated: No actual harm with potential for more than minimal harm that is not immediate jeopardy
      • Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions. (Corrected 2017-09-22)
      • Coordinate assessments with the pre-admission screening and resident review program for mentally-ill and mentally-retarded patients. (Corrected 2017-09-22)
    2. Pattern: No actual harm with potential for minimal harm
      • Allow residents to easily view the results of the nursing home's most recent inspection. (Corrected 2017-09-22)

You may file a complaint with your state if you have a concern about the quality of care you or your family member gets from a nursing home and do not get a satisfactory resolution from your nursing home.

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References

  1. http://www.medicare.gov/NursingHomeCompare/About/Health-Inspections.html